TERMS AND CONDITIONS
Last updated: April 2026Who we are
Bobbie Spry Wellness is a trading name of Barbara Spry, a sole trader based at 61 Bridge Street, Kington, HR5 3DJ, United Kingdom.
These Terms and Conditions govern your use of bobbiesprywellness.com and any products or services purchased from Bobbie Spry Wellness. By using this website or purchasing from me, you agree to these terms.
For questions please contact [email protected]Your statutory rights
Nothing in these Terms and Conditions affects your statutory rights under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.Products and services
I currently offer:
- Digital audio courses
- 1:1 nutrition coaching services
All prices are shown in GBP (£).Purchasing a digital course
When you purchase a digital course from me via Payhip:
- You will receive immediate access to your course materials upon payment
- Payment is processed securely by Stripe
- You will receive a receipt from Payhip confirming your purchase
- You will need a compatible device and internet connection to access your course materialsDigital access
Upon purchase you will receive lifetime access to your course materials. This means you can access them at any time for as long as the course remains available. I reserve the right to withdraw or update course content with reasonable notice, but will always endeavour to maintain access to materials you have purchased.Refund policy
Under the Consumer Contracts Regulations 2013, you have the right to cancel a digital purchase within 14 days of purchase. However, by clicking to access your course materials you explicitly consent to immediate access and acknowledge that you are waiving your 14-day right to cancel under the digital content exemption.
If you do not access your course materials within 14 days of purchase, you may request a cancellation by contacting [email protected]
I reserve the right to offer a goodwill refund at my discretion in exceptional circumstances.Intellectual property
All course content, audio files, PDF materials, website content and branding are the intellectual property of Barbara Spry trading as Bobbie Spry Wellness. You may not reproduce, share, resell or distribute any of my content without my express written permission.
Your purchase grants you a personal, non-transferable licence to access and use the course materials for your own personal use only.Disclaimer — nutrition advice
I am a certified Nutrition Coach (Precision Nutrition Level 1). The information and advice provided through my courses and coaching services is for general educational purposes only and does not constitute medical advice.
You should always consult a qualified medical professional before making significant changes to your diet, particularly if you have an existing health condition.No results guarantee
While I endeavour to provide high quality, evidence-based content, I cannot guarantee specific results from my courses or coaching services. Individual results will vary depending on a range of personal factors. Any results mentioned in my marketing materials are illustrative and not guaranteed.1:1 coaching
Where 1:1 coaching services are offered:
- Full terms including fees, cancellation and rescheduling will be provided in a separate coaching agreement prior to commencement
- Payment is required in advance unless otherwise agreed in writing
- I reserve the right to cancel or reschedule sessions with reasonable noticeComplaints
If you have a complaint about any product or service, please contact me at [email protected] I aim to respond to all complaints within 5 working days and will do my best to resolve any issues promptly and fairly.Limitation of liability
To the fullest extent permitted by law, Bobbie Spry Wellness shall not be liable for any indirect, incidental or consequential loss arising from your use of my website, courses or services.
Nothing in these terms excludes or limits my liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law.
My total liability to you shall not exceed the amount you paid for the relevant product or service.Governing law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.Changes to these terms
I may update these Terms and Conditions from time to time. The current version will always be available on my website.Contact
Barbara Spry trading as Bobbie Spry Wellness
61 Bridge Street
Kington
HR5 3DJ
United Kingdom
[email protected]